We have some exciting news for our environmental consultant clients. Our much adored champion of client satisfaction and head of EDR National Accounts, Joe Burstiner, is taking on a new role at the company that aims to further cement our commitment to your success!
Joe has assumed the position of Managing Director for EDR’s Consulting and Engineering division. In this role, leading the vision and strategy, Joe will focus on EDR’s ongoing mission to deliver the highest quality content available for environmental professionals and engineers. He will continue his goal of supporting your growth by working closely with you on product enhancements, features, and workflow solutions that best meet your needs. Joe has lots of exciting ideas and initiatives up his sleeve to ensure the highest possible quality, unique content and user-friendly design in all of EDR’s products and workflows.
Most of you probably know Joe from his 17 years at EDR as a regional sales manager and most recently the head of our national accounts program. Joe has consistently been one of our clients’ greatest advocates, providing feedback to EDR employees on how we can improve our customers’ experience. He has also spoken on a broad array of industry topics at over 75 of EDR’s Due Diligence at Dawn seminars around the country.
According to Joe, the thing he looks forward to the most in his new role is “continuing to be a champion for our clients by not only listening to what they want and need, but having a solid team and infrastructure in place that will further enable me to implement those changes, saving them time and making their lives easier.”
Congrats, Joe! We’re so excited to have you leading the overall vision and product direction for our Consulting and Engineering customers!